FREE STANDARD SHIPPING on all orders $100+ within Canada

SHIPPING & PICK UP

Please note: there is a 3-5 day processing time for all orders (excluding weekends and holidays).

SHIPPING WITHIN CANDA

  • Orders are shipped from Toronto, ON
  • Shipping fees are based on the total weight of the order (FREE for orders $100+) 
  • All orders come with a tracking number 
Delivery Area
Priority™
Xpresspost™
Expedited Parcel™
Flat rate box
Regular Parcel™
Major Urban Centres
Local
next day
next day
1 day
1 day
up to 2 days
Regional
next day
next day
1 day and up to 3 days
1 day and up to 3 days
3 days and up to 5 days
National
next day
2 days
2 days and up to 7 days
2 days and up to 7 days
4 days and up to 9 days
Non-Major Urban Centres
Local
next day
next day
1 day
1 day
2 days
Regional
next day and up to 2 days
2 days
up to 4 days
up to 4 days
up to 6 days
National
next day and up to 3 days
3 days
up to 11 days
up to 11 days
up to 12 days
Northern Regions and Remote Centres
Local
5 days
5 days
6 days
6 days
8 days
Regional
5 days and up to 7 days
5 days and up to 7 days
6 days and up to 13 days
6 days and up to 13 days
6 days and up to 13 days
National
5 days and up to 8 days
5 days and up to 8 days
6 days and up to 13 days
6 days and up to 13 days
7 days and up to 13 days

***Once orders have been shipped, it is out of our control. If you have any issues, please contact Canada Post with your tracking number***

 Please note: COVID-19 delays are not included in estimated shipping times.

 

SHIPPING TO USA & INTERNATIONAL

Service
U.S.A.
International
Priority Worldwide
(see Section 6.1)
next business day
(certain destinations by 10:30 a.m.*)
2 to 3 business days
Xpresspost – USA
2 and 3 business days
Expedited Parcel – USA
4 to 7 business days
Tracked Packet – USA
4 to 7 business days
Xpresspost  International
4 to 7 business days
(for most destinations)
Tracked Packet  International
6 to 10 business days
International Parcel (air)
6 to 10 business days
International Parcel (surface)
4 to 12 weeks
Small Packet (air)
5 to 8 business days
6 to 12 business days
Small Packet (surface)
4 to 12 weeks


***Once orders have been shipped, it is out of our control. If you have any issues, please contact Canada Post***

 Please note: COVID-19 delays are not included in estimated shipping times.

 

 PICK UP

  • You will receive an email from us once your order is ready for pick-up and a date & time will be arranged. If you do not receive an email within 5 days, please check your spam or junk mailbox.
  • Pick up location is at 2737 Keele St. Toronto, ON M3M 2E9
  • If you need to reschedule or require assistance, please contact sales@illumicandles.ca
  • Any orders not picked up within 24 hours of arranged pick-up date will be subjected to a holding fee of 10% per diem unless otherwise stated or arranged.